For Luc Samuel Kuanzambi and His Family, a Desperate Journey Leads to a New Life in Maine

For Luc Samuel Kuanzambi and His Family, a Desperate Journey Leads to a New Life in Maine

Luc Samuel Kuanzambi and his wife Paulette were a happy young couple living in South Africa with very promising professional careers. They had a five-year-old son, Lael, and a newborn daughter, Ticvah.

Little did they know they were heading into some tremendously difficult times. A month and a half after Ticvah’s birth, the baby developed jaundice and it was determined she would most likely need a liver transplant. The frantic parents began calling everywhere for help and advice. They were advised by medical contacts not to have the procedure done in South Africa where transplants were still experimental.

Taking their plight to social media, Luc and Paulette were told about a hospital in Omaha, Nebraska with the capacity to provide a second opinion and possibly perform the transplant, but they would have to raise the money on their own. With no other options, the family applied for and obtained a medical visa, left nearly all of their possessions behind, and headed for Omaha. They managed to raise a little over $30,000 from local community donors and online appeals, far short of the $750,000 required by the hospital. As a result, all the hospital could do was stabilize Ticvah.

Luc couldn’t work, rent a house, or buy medical insurance because he lacked a Social Security number, so the family lived off the kindness of strangers, staying for a few nights in various charity homes and relying on charity for food and essentials. Five months after arriving in Omaha, with Ticvah’s condition worsening, their visas about to expire and $116,000 in debt, they left Nebraska for Maine, where Luc had a cousin who told them that they could expect more generosity. Arriving in Maine on a hot July night, the heat aggravated Ticvah’s condition and was hard on Paulette, who was now pregnant. The family hadn’t eaten all day. Luc said he prayed and wept that night.

“I felt broken. I was wiped out of everything, we were so afraid our daughter would die, and my family was facing the reality of living in poverty. We had no idea what to do next.”

In Maine, the family’s fortunes finally changed. A community shelter, where other African immigrants were staying, welcomed them with open arms. At Maine Medical Center, Luc and Paulette talked to social workers, who explained that Ticvah had legal protections in Maine and that the family qualified for emergency housing while Ticvah was hospitalized. When her condition worsened, the miracle they had so desperately sought finally arrived—Ticvah was sent to Boston for a liver transplant at no cost to the family.

“I don’t know who footed the bill,” Luc said. “We were just told at the hospital not to worry about money.”

In the midst of the crisis Luc was connected to Maine’s Families Forward, a statewide program funded by the Department of Health and Human Services and operated by Fedcap, Inc. Families Forward provides support and services to refugees and immigrants from more than 22 different countries and was well-positioned to help Luc and his family settle into a community where they could put down roots. They sponsored Paulette’s driver training and certified nurse assistant (CNA) training; Paulette is now on track to become a registered nurse. Fedcap was able to secure funding for the renewal of Paulette’s work permit, and is doing the same for Luc.

Luc eagerly undertook workforce training as he was eager to get off public assistance. “So many immigrants face the same struggle,” he said. “All our background means nothing and our work history is wiped out. I did not want to be a liability and my goal is to be independent as soon as possible.”

Today life is so much better. Ticvah, now five, is doing amazing—she has so much confidence and such a “strong personality”. Lael, now 11, is a gifted piano player and Alexander-King, the youngest child born in Portland, Maine four years ago, is showing signs of being gifted in math.

Luc has become a powerful advocate for Maine’s immigrant community. On October 28, 2021, he gave a presentation to Families Forward leadership and funders about the immigrant experience, the challenges he and his family faced, and the value of Families Forward and the kind of immigrant services and support they received from the staff of Fedcap.

“These programs are lifesaving,” Luc said. “Without Families Forward and the support of the community and local benefactors, our daughter would not be alive today. Families Forward made it possible for us to begin building a new life.”

Families Forward is Committed to Helping People Obtain Long Term Economic Well-Being

Families Forward is committed to helping people obtain long term economic well-being. Families Forward was designed and implemented to meet the existing and emerging needs of the people of Maine. The people who drive Families Forward live and work in the state of Maine including the Executive Director Serena Powell and every member of her leadership team.

93 Maine residents are employed in Families Forward, with wages that exceed most social service jobs in the state of Maine. Of those 33 were born in Maine. They have robust benefit packages and are provided numerous opportunities for professional training through our Brown Bag Lunches and Professional Development Collaborative and leadership development through our Leadership Academy. They are raising their families, including 133 children, in Maine and contributing to the Maine economy.

Nearly 60 percent of the staff of Families Forward have lived in Maine for over 20 years. They are “Mainers” to their core and implement the program with the strong work ethic and integrity the state of Maine is known for.

Families Forward leadership honors individuals who have serve our country demonstrated by the fact that 12 percent of the staff are veterans.

Just under 30 percent of the staff working in Families Forward have been with us from the very beginning—a very high retention rate in social services. Given that this period includes two years of a global pandemic, this retention rate is remarkable. Staff range in age from 18 to 70 with the majority between the ages of 35 and 50, reflecting the average age in Maine. Four percent of the staff are over the age of 70—demonstrating our commitment to hiring people who bring diverse views and experiences to the work.

Maine has a diverse population of immigrants and over the past five plus years, Families Forward has intentionally and successfully recruited diverse staff, 32 percent of whom speak more than one language.

Families Forward also “walks its talk,” with 30 percent of staff having been former participants; after education and training they found that they were the perfect fit for working in this field. Their “lived” experience is invaluable to other Families Forward staff and to every participant who walks through our door.

Success in Penobscot County

When Janine recently enrolled at the Opportunity Center in Brewer, she shared that she was expecting a child and she had recently separated from her husband in part due to an unstable housing situation. Despite her challenges Janine immediately set her focus on engaging in further education. With some guidance from staff, she enrolled in the Penn Foster Medical Coding program. To get a computer for class, staff referred her to Give IT, Get IT and she is now waiting for her laptop to arrive and then she will begin her studies.

Success in Kennebec County

When Jim enrolled this year, he told staff he wanted to be an electrician, but he did not know how to get started towards his goal. In April, he completed his Comprehensive Adult Student Assessment System (CASAS) at Augusta Opportunity Center. His results supported his potential for further education and staff worked closely with him to complete a college application and financial aid for the upcoming semester. A few weeks later, Jim reported he had been accepted to Kennebec Valley Community College (KVCC). He begins coursework in the Fall 2022 semester towards his goal of becoming an electrician.

Success in Aroostook County

I wanted to update you I have been busy with Certified Nurse’s Assistant classes. I should  be starting clinicals next week. I am going to reach out to Highview Nursing Home, I decided  to work for them, so I need to talk to the Director of Nursing and get that arranged. I could  not have made this dream come true without you and I just want to thank you for that. I am  finally going to be able to support my family and do a job I always wanted to do. I also would  like to pay back everything when I start working so others too can have the chance to realize  their dream, so please let me know how I can help others. Again, thank you for everything  you have done. Dreams do come true with the help of working with angels.

-Fort Kent Participant

Success in Aroostook County

James (seen left) has been working with Staff and attending Houlton Adult Education Center to complete his High School credential. This month staff was notified that James has successfully completed his course work and passed his High School Equivalency Test (HiSET).He is now planning to take a summer course in math and start the Plumbing and Heating course at Northern Maine Community College this fall. James told staff that he is thankful to be eligible for free tuition through the supplemental budget recently signed by Governor Mills.

Success in Cumberland County

Damien is married father of two children, originally from Democratic Republic of Congo. He and his family arrived in Portland Maine in the Fall of 2021. Damien graduated from our first Manufacturing OnRamp program in December and since that time he has been working to complete his high school credential. Damien has been diligent about his studies and meets weekly in-person with Catherine Glynn from Scarborough Adult Education. Damien is also continuing to strengthen his English language skills through his courses with Portland Adult Education. Once Damien completes his high school credential, he plans to further his education at Southern Maine Community College and become an electrician

Success in Somerset County

Jonathan has worked with the Skowhegan Opportunity Center for over a year. During that time, he completed Career Development classes and spent time onsite job searching because he did not have a computer or internet at home. He told staff that he wanted a well- paying job with hours that would allow him time with his four children. Jonathan also spent many hours volunteering at the ReStore in Waterville and going on interviews. This month Jonathan began working at a waste management company with a starting wage of $27.00 an hour and a schedule that allows him ample time with his children.

Success in Oxford County

When Christine enrolled with Families Forward, she and her partner had a newborn, and both were enrolled in education programs. Christine and her partner eventually separated, and she assumed sole responsibility for their baby. Christine began exploring a variety of career paths including nursing, medical billing and coding and counseling. She told staff that she needed to be able to provide a secure future for her child. Staff supported her to pursue her educational goals and after some time at a community college, Christine is now attending University of Southern Maine working towards a degree in psychology. She is enrolled in the Parents as Scholars (PaS) program and has a 3.67 grade point average. She plans to take a full schedule of classes over the summer with a goal to graduate in spring 2023 and afterwards work as a counselor or case manager. Her future goal is to eventually complete a doctorate program and go into research. Christine recently shared with staff that she has a significant history of trauma and she felt that she was not worthy of having good things in her life. But, when she started working with Families Forward, her first Career Specialist inspired her and made her feel like she could experience success.

Success in Somerset County

Felice, a participant with the Skowhegan Opportunity Center, graduated this month with her bachelor’s in psychology from Southern New Hampshire University. She completed this degree while also working two jobs. She recently interviewed with Crossroads Case Management and has expressed an interest in a Career Specialist position with Families Forward. She has also been accepted to a master’s degree program through the University of Southern California. To support Felice over the last few years, staff provided her with transportation and childcare assistance to allow her the time to study and work